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Troubleshooting

In this section
    Blog

    Updates from the TEL team on upgrades, planned maintainence and system status
    Known Issues

    Status updates on current issues
    Browser Support

    Check your computer's compatibility with Turnitin
    System Status

    Turnitin’s system status Twitter feed

Need help? Contact the Technology Enhanced Learning team on telsupport@aston.ac.uk

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  • About
  • Download the originally submitted document
  • Help & Support
  • More on Turnitin and Feedback Studio
  • Troubleshooting
    • Blog
    • Known Issues
    • Browser Support
    • System Status
All pages
  • About
  • Download the originally submitted document
  • Help & Support
    • Create a Turnitin submission link
      • Turnitin or Blackboard assignment?
      • Create a Turnitin assignment video
      • Grading Forms
      • Rubrics
    • Manage assignments in Blackboard
      • Access Turnitin submissions
      • Assignment Inbox overview
      • Submit on behalf of a student
      • Delete a student submission from Turnitin
      • Student unable to see mark
      • Student unable to see feedback
    • Feedback Studio
      • Navigation and layers
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  • More on Turnitin and Feedback Studio
    • Feedback Studio for iPad
      • Get started
      • Add comments
      • Grade overview
    • Aston guidance for Staff
    • Case Studies
      • Timely electronic feedback
      • Electronic feedback using GradeMark
      • The Pedagogic benefits of Turnitin
      • Consistent formative assessment of a placement essay and an experiment in plagiarism education
    • Similarity Report trigger words
    • Turnitin support site
  • Troubleshooting
    • Blog
    • Known Issues
    • Browser Support
    • System Status
  • Set up a PeerMark assignment
  • PeerMark

Latest Blog Posts

  • Exclude assignment template

    January 12, 2022

  • Error: filesys.err.dir.attempt

    January 7, 2022

  • Scheduled Maintenance: 8 January 2022

    December 10, 2021

Top Blog Posts & Pages

  • Delete a student submission from Turnitin
  • Student unable to see mark
  • Create a Turnitin submission link

Blog Archive

System Status

My Tweets