Skip to content
TLC Home Technology-Enhanced Learning Support
Students
Blackboard Learn Aston Replay Turnitin Blackboard Collaborate
Learning Spaces
Turnitin
  • About
  • Help & Support
    • Browser Support
    • Known Issues
    • OriginalityCheck
    • GradeMark
    • PeerMark
    • iPad
    • Create a Turnitin submission link
  • Blog
  • Case Studies
    • The Pedagogic benefits of Turnitin
    • Timely electronic feedback
    • Consistent formative assessment of a placement essay
    • Electronic feedback using GradeMark

Troubleshooting

In this section
    Blog

    Updates from the TEL team on upgrades, planned maintainence and system status

    Known Issues

    Status updates on current issues

    Browser Support

    Check your computer's compatibility with Turnitin

    System Status

    Turnitin’s system status Twitter feed

Need help? Contact the Technology Enhanced Learning team on telsupport@aston.ac.uk

Pages View all

  • About
  • Help & Support
  • More on Turnitin and Feedback Studio
  • Troubleshooting
    • Blog
    • Known Issues
    • Browser Support
    • System Status
All pages
  • About
  • Help & Support
    • Create a Turnitin submission link
      • Turnitin or Blackboard assignment?
      • Create a Turnitin assignment video
      • Grading Forms
      • Rubrics
    • Manage assignments in Blackboard
      • Access Turnitin submissions
      • Download the originally submitted document
      • Assignment Inbox overview
      • Submit on behalf of a student
      • Delete a student submission from Turnitin
      • Student unable to see mark
      • Student unable to see feedback
    • Feedback Studio
      • Navigation and layers
      • The Similarity Report
      • Mark online
      • Create feedback
      • Students accessing feedback
  • More on Turnitin and Feedback Studio
    • Feedback Studio for iPad
      • Get started
      • Add comments
      • Grade overview
    • Aston guidance for Staff
    • Case Studies
      • Timely electronic feedback
      • Electronic feedback using GradeMark
      • The Pedagogic benefits of Turnitin
      • Consistent formative assessment of a placement essay and an experiment in plagiarism education
    • Similarity Report trigger words
    • Turnitin support site
  • Troubleshooting
    • Blog
    • Known Issues
    • Browser Support
    • System Status
  • Set up a PeerMark assignment
  • PeerMark

Latest Blog Posts

  • Emergency Maintenance Today

    April 6, 2022

  • Exclude assignment template

    January 12, 2022

  • Error: filesys.err.dir.attempt

    January 7, 2022

Top Blog Posts & Pages

  • Delete a student submission from Turnitin
  • Student unable to see mark
  • Access Turnitin submissions

Blog Archive

System Status

My Tweets